Terms and Conditions

Terms and Conditions

Secure payment

You can do the payment of the total amount of your order, via VISA, VISA ELECTRÓN, MASTER CARD or MAESTRO issued by a european bank entity or via PayPal.

 

Shipments

We work to deliver your order as soon as possible. Our deliveries are made within a period of 3-4 working days in the Iberian Peninsula and the Balearic Islands. No shipments are made to the Canaries, Ceuta and Melilla. Deliveries to Belgium, France, Italy, Germany, Holland, Luxembourg, United Kingdom are made in 4-5 working days.

In the periods of Black Friday and Cyber Monday, launches, promotions and campaigns, these deadlines can not be guaranteed.

In order to know when your order is being issued we will send you a confirmation of delivery of your order with the estimated delivery date. If you place your order on a working day after 2 p.m., delivery may increase by one more day. Orders placed on weekends or public holidays are handled on the following business day.

 

Returns

Delisea sends a sample with each perfume so you can try it before you open the perfume. You have a period of 14 calendar days, from the date of receipt, to test the sample. If the sample does not meet your expectations, you can return the perfume or perfumes purchased through the deliseaparfum.com website. We have no refund fees!Follow these simple steps:

1. Send an email to pedidos@deliseaparfum.com, indicating your name, date of purchase, order number and product to return. Our team will be than pleased to explain to you how to do it.

2. Prepare the package!, it is important that the product is shipped in the same conditions as it was received, including its original packaging. You don’t have to return the sample; it’s a gift. Once we receive the returned products, we will check that everything is correct and we will proceed to refund the total amount.

Claims and returns are accepted in writing to the following address: C/Urano, 5 - Pol. Ind. Casa del Aire.  30565 - Las Torres de Cotillas - Murcia  - Spain.